The ‘Notice More’ mantra is one I keep coming back to. Johnnie Moore first introduced me to the concept of Notice More-Change Less – it’s like a principle to live by.
Well, last week I ‘noticed’ an interview with Kelly Slater, arguably the world’s most enduring sports champion. He’s been at the top of surfing for 23 years and has beaten 5 era’s of surfers with 11 World Titles. This detailed info graphic sums his achievements …
Here are a couple of quotes from Kelly on ‘Noticing’
When asked how he can keep winning so many tight contests …
“I try to pay attention to a lot of things”
“I notice things and adjust accordingly.”
The detailed of the interview reveals that he spends a lot of time watching the waves and the forces that shape the wave direction, frequency and form. Like noticing the ball in tennis, being in tune with the waves is everything. I’m sure Timothy Gallway (author of the Inner Game series) would agree.
So, here’s a question to consider. If ‘noticing’ the ball is everything in tennis and being in the flow of the waves in surfing is the secret to success and mastery … what is the ‘ball’ or ‘wave’ in the game you play? What are the critical factors that need more of your attention?
How well do you listen? It’s a practice that I have to continually work on in all aspects of life – as a parent, partner, friend, family and consultant. Like with most of us, my attention tends to drift toward my thoughts, ideas and next thing I want to say. With discipline and practice I have learned to really listen when facilitating groups. Here are some other people and ideas who have taught me about the art of listening:
Chris Corrigan and listening – I have developed some habits and techniques that turn my attention toward the group. Lately I’ve been practicing this simple breathing technique that Chris Corrigan writes about here. Chris’ technique helps me to tune into the “sound” of the group conversation and provides another way of reading the dynamics between people in the room.
Herman Hesse and listening – I have just read Hermanne Hesse’s Siddhartha. A character named Vasudeva the Ferryman teaches Siddhartha the art of listening. Siddhartha feels the joy and connection that comes from being listened to. I just love Hesse’s words in this passage …
“Vasudeva listened with great attentiveness. He took in everything as he listened, origins and childhood, all the learning, all the searching, all the joy, all the suffering. This was one of the greatest amoung the ferryman’s virtues: He had mastered the art of listening. Although Vasudeva himself did not utter a word, it was clear to the one speaking that each of his words was being allowed to enter into his listener, who sat there quietly, openly, waiting: not a single word was disregarded or met with impatience: Vasudeva attached neither praise nor blame to what he heard but merely listened. Siddhartha felt what a joy it was to be able to confide in such a listener, to entrust his life, his searching, his sorrow, to this welcoming heart” p. 88
Theodore Zeldin and listening – I have been learning a lot about listening by applying a principle to every conversation I’m in. The principle is this … “I am willing to emerge a slightly different person from this conversation with you”. When you start a conversation with this principle in mind, it is amazing what you hear from the other person. This mindset helps me to be still, quiet and attentive. There is a richness to the conversation that is lacking when I am swept up by my own thoughts and inner voice. I learned this principle in working alongside David Gurteen who shared this quote by historian Theodore Zeldin …
”The kind of conversation I’m interested in is one in which you start with a willingness to emerge a slightly different person.” Theodore Zeldin.
Johnnie Moore and listening – A few years ago friend and co-conspirator Johnnie Moore taught me a phrase that has stuck with me … Notice More, Change Less. It’s the idea if limiting your interventions and not playing the role of outside expert in trying to make stuff happen. Johnnie has taught me to simply “support what is emerging from within the system, not operating on it as the cold outsider.” In his Change This manifesto with James Cherkoff, he builds on this idea of a willingness to be changed in our interactions …
“In the world of improvised theatre, which inspires a lot of our thinking, the player who tries too hard to drive the narrative is accused of scriptwriting. The one who tries to tell jokes is encouraged to stop gagging. The real skill in performance is to fully take on the offers of the other players and be changed by them. Then what you offer back is likely to develop the drama.”
Viv McWaters and listening – A willingness to “emerge a slightly different person” opens up learning possibilities in every interaction. It’s not about agreeing with everything either … sometimes the lesson is simply that other people hold a different point of view to me. In Applied Improvisation we apply the principle of Accepting Offers. Saying ‘Yes And’ builds on what the other person offers. It means that others walk away from conversations knowing they have been heard and understood. This “knowing I’ve been heard” outcome is critically important in building relationships and trust. Viv McWaters writes about this principle here and says …
“Adopting a ‘yes, and…’ mindset is all about accepting offers. You don’t need to like the offer, or even follow-through. It’s about the initial moment of acceptance rather than rejection. It’s about seeing that there’s more to making a choice than it’s either this or it’s either that. It’s about noticing the offer in what others say and do. Sometimes it’s hard to notice an offer – it’s a small offer, or it’s tentative, or it’s hidden amongst a whole lot of noise. Make big offers yourself. Notice the offer in what others say and do.
To accept is such a gift. To be accepted is such an honour.” Viv McWaters
So, here’s my offer to you and reminder for me … during the next conversation you have with someone (anyone), experiment with these listening principles. I’d love to hear what you notice and learn from this!
Fellow applied improvisor and friend April Seymore showed up to Thriving In Uncertainty last week. Not only did she contribute her enthusiasm and wisdom, April picked up the marker pens and harvested from conversations that were happening in break out sessions. Great to see others doing this as well!!
Last week, a small event was staged. About 60 or 70 folks from around the World gathered in Melbourne for the Thriving in Uncertainty Conference. This was a true collaboration between Melbourne Playback Theatre & Viv McWaters. I was a witness to the co-creation of this event and was largely on the sidelines … watching others do all the hard work … contributing where I could … taking it all in and learning. And here’s a photo of me watching Viv and Sherridan (Melb Playback) do the work at the HUB Melbourne …
Viv’s co-conspirator and explorer at the Edges of Work, Johnnie Moore, came out to support Viv in ‘holding the space’ we called Thriving in Uncertainty. Johnnie also dabbled in an Art of Hosting event recently with Chris Corrigan – both are also active in AIN. Together, me, Viv, Johnnie, Chris and Anne Patillo call ourselves The Slips and have worked together on conferences in Australia, Canada and Asia.
I could go on and on and on … list the names of many more people and networks that connect together with weak or strong ties. When you are part of a network like this, doing stuff is like dancing in the corner of a vast spider’s web … the energy flows across the entire system. Unexpected and serendipidous occasions follow – like this gathering in Vancouver recently …
The pattern I am sensing in all of this are the connections between and across different communities of practice. Applied Improv is mixing with Art of Hosting and OpenSpace which is riffing with Thrivability and playing with the Gathering 11 & 12 movement here in Melbourne. Consultants are sharing work and wisdom with theatre directors, musicians, university professors, researchers, PhD students, business leaders and practitioners drawn from other sectors. When the work and worldviews of so many diverse players come together CHANGE starts to happen quickly. Innovation is everywhere and look out everybody … “This is gonna be a train wreck and I can’t wait!” (HT to Andrew McMasters for these words in his session at Thriving in Uncertainty last week!)
I shared lots of stuff with the group … probably too much … and promised them a summary of my favourite resources to kick start (or continue) their own inquiry into the links between Living Systems – Complexity – Applied Improv. Here’s the email I just sent out …
During the session we started by building a huge version of the Cynefin Framework on the floor. 1 card, 1 idea and 1 example at a time, we populated the different domains of the framework. We explored the links between the complex (unknowable) work that we all do and Living Systems principles. Improv principles became a foundation for the conversation as well … a great touchstone whenever we became to theoretical and needed to ground ourselves in examples.
I’ll get to the PUNCHLINE of Manuel’s talk first, and add the CONTEXT later …
A new type of thinking is emerging according to Manuel. A way of thinking where everything is interconnected and interdependent. Right at the end of the talk (and this is bit I liked), he points out that “it’s not enough anymore to be a specialist in 1 area … you need to know a little bit about everything … or at least create outbound ties so that you are able to learn from other disparate areas.”
As a facilitator, the “outbound tie” that has transformed my practice is Improvisational Theatre. Who would have thought that a bunch of mindsets and practices from actors on the stage could teach me so much about myself and working with groups?! AIN (The Applied Improvisational Network) is full of people from hundreds of disciplines who share a passionate belief that applying improv can change hearts and minds, bring us closer together and create the conditions for innovative partnerships. This mental shift toward a networked view of the world (that Manuel points to) must be accompanied by principles and practices, to guide us through uncertainty and when the script doesn’t even exist. The ability to respond when the way forward is unclear is a key skill for business success during times of uncertainty and change.
So how’s this for a provocative proposition! Every field of practice and every discipline on earth needs to know a little bit about Improvisational Theatre and add it as an “outbound tie”!
For those in Montreal, you should get in touch with the monthly Thrivability Montreal conversations. They are connecting with real businesses who are serious about a networked and living systems view of their business.
CONTEXT … the first parts of Manuel’s talk
Manuel’s talk is about the power of Networks and the challenge of mapping an increasingly complex world. He starts with a historical look at the metaphor of the structure of a Tree and how it has dominated our idea of how the world works. The tree has been a religious symbol and was used to tell biblical stories. The branch structure of the tree has been used as a knowledge classification system in blood ties between people, animal species and in other areas of science.
Manual points out that the Tree structure branches off with no connections or ties between them. The tree, he says, expresses our desire for order, hierarchy, balance, unity and a need for a simple way of looking at the world. Our social and organisational structures reflect this view and so emerged top-down hierarchies and organisational charts. In my experience, even our local community groups suffer from too much of this type of structure.
He urges that we are at a turning point, where the tree metaphor is no longer able to communicate the inherent complexities of the modern world. The internet has shown our connections to be a network like a web … not like the hierarchy of a tree structure. We now understand our eco systems in much more connected, complex and sophisticated way. We know that the brain is no longer a compartmentalised centre, instead it’s a complex network more akin to a symphony being played by hundreds of thousand of instruments. Even human endeavor has created Wikipedia which shows the interconnections which binds and ties disparate fields of knowledge together.
If we embrace the idea that an organisation is a living ecosystem, rather than a mechanistic model, how would we work with that larger consciousness? Paul Plsek likens this difference to that between throwing a stone and throwing a live bird (1). The trajectory of the stone can be calculated precisely using the mechanical laws of physics. The trajectory of the bird is emergent and far less predictable! The question is whether we can genuinely embrace this shift in perspective and add a layer of living tissue to the organisational machine.
(1) T.Bentley and J.Wilsdon 2003, ‘Introduction:The Adaptive State’, in T.Bentley and J.Wilsdon (eds) – The Adaptive State— Strategies for Personalising the Public Realm, Demos, London, p. 26.
The good news is that we don’t need to abandon everything we currently do. When dealing with technical problems, we still need efficient management, expertise and best practice processes. But on their own, rational, linear and individually-generated solutions are not up to the task. It’s not enough to just bring our brains to work. We need to access and apply our whole intelligence to problem-solving, creativity and innovation, especially in the face of global and local social and environmental issues.
The premise of this conference is that Applied Improvisation is a key driver for business and organisational success during times of uncertainty and change. Ironically, we all know how to improvise, but most of us spend too much time planning and never get to the improvisation part! And when you look at the cutting edge of business today, the most pioneering and successful companies are moving in exactly that direction. Their leaders know that innovation comes from a careful balance of planning and improvisation. By applying improv, their people are cultivating strong relationships and are being creative with limited resources. These organisations are deeply fulfilling to work with, enrich the communities they serve and are able to thrive in uncertainty.
Since being introduced to Applied Improv 5 years ago, it’s principles have reshaped the way I facilitate, parent and live life. In practice, applying improv has connected me to a deeper self, an authentic part of me that I never knew existed.
Some of my clients have joined me on this learning journey and a couple are coming to Thriving in Uncertainty on July 12 & 13. This gathering will bring together leaders, executives and managers, entrepreneurs, learning and development facilitators, trainers and educators, consultants and coaches – I can’t think of a better way to discover our inherent leadership capacities and go to the edges of our learning and development.
I invite you to learning laboratory that explores questions like:
What if we think of organisations as living ecosystems? How would that change what we do and how we lead?
How can we learn from each other and our own experiences?
What can applied improv offer us as we try new ways of thinking and interacting?
These same questions are being explored in Montreal (Canada) in June this year. Thrivability Montreal brings together business leaders to explore new ways of thinking about and working in organisations. Our group will learn directly from the Montreal conversations. In fact, the design of this workshop is a collaboration between me and the Thrivability Montreal Network. I will integrate the key insights and examples of how organisations are applying improv to thrive in uncertainty and change.
Belina Raffy (below left) and Michelle Holliday are the hosts of the Thrivability Montreal Camp next month. I recently interviewed them and recorded this podcast. In the 3rd part of the podcast, we talk about the links between Thrivability Montreal and Thriving in Uncertainty. The key insights from Montreal will filter down to this workshop in Melbourne.
Belina’s Pecha Kucha presentation is also a good one to watch. In 6 minutes and 40 seconds, she describes her provocative proposition that Improv Can Save the World!
The team at the Do Lectures pointed to this little quote and it’s worth remembering for our own health and sense of vitality.
I’ll add a little extension to this quote …
Doing things, or just doing something and starting somewhere, is the best response when the unexpected happens. When our best laid plans turn pear-shaped and we become wracked with uncertainty. When the fear of failure dominates our being – this is when letting go and doing things is the only way forward. Never know, it might even stop you from growing old and slowing down
Please watch the full 3 minute video below … you will be moved, as we’re the 1000 people watching! Once Sam get’s singing it really takes off!
But first, let me set the scene with a story about Community …
It’s the Monday morning after the 5th annual Aireys Open Mic Music Festival and our community has celebrated another magical festival – with the tag line “It’s All About The Music”.
This festival attracts thousands of music lovers, but it’s not the numbers that’s important … the vibe and sense of community it supports is amazing. This time last year, the Aireys Inlet Pub closed it’s doors. Our festival was on shaky ground – with it’s infrastructure and facilities we couldn’t host this many people. Everyone wondered what Marty Maher (the idea man who dreamt up this event and runs 90% of it) would do in response. As it turned out, Marty let others respond and save the festival.
Then one day, a local consortium banded together, pooled their resources and skills and bought the pub. For most in our community, it felt like the whole town had taken ownership of it’s iconic hotel. Our festival, our main meeting place, part of our history and soul was reclaimed.
Then in October last year co-publican, Tim Wood (who features in the video below) orchestrated one of the most remarkable building projects I have witnessed. Over a frantic 10 week period, he brought together scores of local tradies to completely rebuild the inside of the pub and give the shell a transformational facelift. Our community was excited, but skeptical that they could even get close to a pre Christmas opening!
We were wrong, the pub had it’s local opening night in mid December. Not everything was done, but they had rebuilt and staffed a large kitchen, rebuilt 70% of the inside, transformed the exterior and jumped countless of licensing and red tape hurdles imaginable. Opening night was abuzz with excitement and pride. This was ‘our place’.
Since Christmas, Tim and co. have continued the rebuild. The back-room is now a full band room with a capacity to seat over 250 for dinner and many more without tables and chairs. Their is a vision to make this room an iconic live music venue on the coast … I have no doubt it will be realized.
This year’s Open Mic Music Festival was (again) a huge success and staged 180 acts on 9 stages across our town – with 20 separate acts in the back room on Friday and Saturday nights. To get a feel for what it looked like you can see pics at our Facebook page and our Twitter stream
In past year’s, our mystery guest acts have been the big highlight. They have included Colin Hay and band, Dan Sultan and this year’s mystery was none other than Tim Rogers. All were generous and performed brilliantly. This year Tim managed to captivate everyone with his whimsical charm, lyrics and unique voice.
BUT THIS YEAR … THIS ACT CAME ALONG!!
Inspired by the Gotye cover featured here on You Tube (by band Walk off the Earth), Tim Wood’s youngest son (Sam), inspired dad and older brother (Luke) to work out their own version … then perform it at our festival.
All 3 boys are humble, gracious, superbly talented and are motivated by 1 thing … an absolute love of music, family and community. The feeling in the Main Stage Marquee was joyous. Everyone was smiling (some moved to tears), beaming, shining and uplifted by a performance that drew everyone together in a single breath.
Last week I worked with a small team of people working within a rather large organisation. During the afternoon session, I introduced them to Improv Theatre – we played a little and explored how they might apply Improv Principles to the way they work. I also used the totally brilliant Improv cards that Viv McWaters has produced – read about a few of the principles here at Viv’s blog.
I started the workshop by inviting participants to share something about the New Year … more specifically, sharing any thoughts they had on new year goals, resolutions, themes – BIG-do’s, little Do’s, achievements, changes, start-ups and even things to bury-with-honour. As they were talking, it got me thinking about my hopes for 2012. Two words came to mind … “Light” and “Yes”.
The word ‘enlightened’ used to scare me a little … until a Buddhist friend of mind pointed out the word “light” in the middle of it. In his teachings, the light-heartedness part of being Buddhist is fundamental.
The ‘Yes‘ is not about agreement. It’s about listening to others more and being open to their ideas and opinions. “Yes” is also about not saying “No” so much of the time – particularly to my kids when they ask me something! It comes directly from the improv principle of Accepting Offers – Yes!And.
So these 2 little words have become questions that I will attempt to hold in 2012. These questions may change but I have them in places I can refer to and reflect on.
The ‘light’ question(s) … “How can I live a little ‘lighter’ in 2012?”. “Where could a more smiling demeanour and softer approach show up this year?”. “What would it look and feel like to bring a lighter side of myself to even the most serious of conversations and issues?”.
The ‘yes’ question(s) … “What adventures would come my way if I said yes more often?”. “How can I remind myself of Yes!And, particulalry when my initial reaction is No!?”. “If I make a habit of saying ‘Yes’, I wonder what effect that has on those around me?”.
If I manage to take even a few steps toward the ‘lighter side of yes’, I think I’ll be happier … as will those who surround me.